Submit a request
Help Center › Coaches & Clubs: 6-8 Game Desk › Rosters & Tagging

Why Can't I Find an Athlete?

The athlete most likely has a user account but no athlete profile yet.

You can search for athletes on the 6-8 Game Desk by name or by 6-8 ID. An athlete shows up as soon as they have an Athlete Profile in the 6-8 Mobile App. There is no approval step.

Work through these checks:

  1. Ask the athlete whether they have an athlete profile. A user account alone is not enough. The athlete profile is created separately after registering.
  2. Ask them for their 6-8 ID. It is under their photo and name in their athlete profile.
  3. Search by 6-8 ID instead of name.

Watch the athlete search tutorial.

6-8 Tip: Searching by 6-8 ID is the surest way to get the right athlete and the right account.

Related articles

Was this article helpful?
Still need help? Submit a request and the 6-8 Team will get back to you. Scoring a live game? Choose Game-day urgent in the form. Submit a request